ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.
ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 was released in September 2015.
The ISO 9001 standard requirements are generic and are intended to be applicable to any type of organization, regardless of its type or size, or the products and services it provides.World first ISO standards which is most acceptable in market globally.It can be implemented in all industry sectors & will help the organizations to improve the existing management processes to complete locally and/or globally.
Advantages Of ISO 9001:2015
- Creates the brand of the organization
- Useful In Tendering Business
- Provides a systematic and visible to the continuous improvement of performance
- Edges over competitors who do not have accreditation.
- Increase customer satisfaction and international recognition.
- Operation structure of the organization to achieve the desired results.
- Helps increase efficiency in the organization.
- Improving the coherence of higher education service and product quality levels of customer satisfaction.
- Improved productivity, improved customer perception and cost savings
- Improved communication effectiveness, morale and competitive advantage with job satisfaction increased marketing and sales opportunities